Policy
Reservation & Cancellation
Check in Policies:
- All foreign nationals must to carry a valid Passport, Visa / work permit and need to present it at the time of Check in at Hotel.
- All Indian nationals have to present a government approved photo Identification proof and address details i.e. Driving License, Passport, Aadhar Card or Voter’s Card at the time of Check in at Hotel (Pan Card not accepted).
- The hotel standard check in time is 14:00 hrs. & check out time is 12:00 Noon.
- Unmarried Couple / Stay with Local City ID is strictly prohibited
Reservation & Payment Policies
- Reservation Request must receive in writing. No verbal enquiries for reservation to be entertained.
- 50 % Advance payment needs to be deposit at booking time to hold the accommodation on confirm basis and remaining payment need to clear 15 days prior to check-in.
- No bookings will be confirmed unless advance received or having credit facilities with Hotel.
- Advance payment is non-refundable – Amount can be adjusted in future booking subject to cancellation policy adhered.
- The Hotel reserves the right to release the tentative status unless guaranteed by Credit Card, 30 days prior to arrival.
Cancellation Policy
- Cancellation less than 15 days prior to arrival, One-night retention will be charged.
- In case of NO SHOW, 100% cancellation charges will be applicable.